White Clarke Automotive Solutions is looking for a Reservations Co-ordinator to assist a growing team.
• To ensure the efficient operation of the Central Reservations Department and accept and place corporate account rental reservations for the client Network.
• Deal with enquiries and reservations from dealers and customer as required.
• Check all rental agreements received are completed in accordance with the information on the reservation sheet.
• Respond to telephone reservations to operational standards as required.
• Place bookings to customer specification as required.
• Confirm the booking to the customer immediately, by telephone as required.
• Amend bookings immediately upon receipt of notification using procedures established above as required.
• Maintain reservation logs to operation standard and distribute as required.
• Inform the customer of potential problems arising, ensure the booking will be fulfilled to their satisfaction.
• Resolve general enquiries from Retailers and customers to operational standards.
• Perform duties deemed necessary by the Manager to improve the efficiency of the Programme.