Nationwide Autocentre crowned 2010 Customer King

Nationwide Autocentre has been crowned ‘Customer King’ following a search by Cisco and Real Business magazine to find 2010’s best customer focused firms.

The Customer Kings competition aims to find the UK’s best businesses for customer engagement. The competition specifically seeks out entries from small and medium sized enterprises, with seven of the eight finalists falling into this category, while Nationwide Autocentre was named as the best ‘big’ business in the competition’s newly introduced commercial category.

The commercial category was introduced to see if smaller businesses can learn anything from bigger operators and judges declared it to have provided very valuable benchmark, and that Nationwide Autocentre had ‘…taught us how to give customer care an MOT’.