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Senior Motor Claims Handler

  • Job added:   6 January 2017
  • Location :   South East London
  • Job Type :   Permanent

Location: South East London (office based)


DEKRA Claims Services UK Limited is part of the DEKRA Group, the world’s largest automotive service provider. DEKRA Claims Services UK Limited is a small, friendly but highly motivated multilingual team based in London. We act as the UK agent of a large number of motor insurers throughout Europe handling claims arising from road accidents in the UK and abroad.


We have an exciting new opportunity within the DEKRA team in London for a third party Senior Motor Claims Specialist.

The Role:

  • Handling third party motor and recovery claims from notification through to settlement
  • Knowledge of CPR (Civil Procedure Rules) and its protocols
  • Administer claims and report to overseas offices and insurers, taking part in presentations when required
  • Investigate and monitor developments on all claims
  • Investigate all claims for possible fraud
  • Liaising with and reporting to our overseas insurer clients and DEKRA offices

Personal Attributes:

  • French, German or Spanish speakers would be an advantage
  • An excellent communicator across all levels
  • Great organisational and co-ordination skills
  • Excellent analytical and presentation skills
  • Sound numerical skills
  • Strong negotiation skills and ability to prioritise


Thank you for taking the time to apply to DEKRA Claims Services Limited. Please note, due to the high volume of applications we receive, we are unfortunately unable to respond to every applicant. Therefore, if you have not heard from us within 10 working days please assume your application has been unsuccessful on this occasion.

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