Implementation process

Questions to ask

• What happens during the implementation phase?
• How long is it likely to take? 
• Who needs to be involved in implementation?
• Is there an implementation fee?

During a typical implementation phase, fleet managers are normally assigned a project manager or consultant who works with them to ensure their expectations for the software are met.

They’ll also ensure that any existing sources of data are converted to the new software and subsequently tried and tested.

The length of time this will take will vary according to the size of a fleet and its individual needs.

Matt Goodstadt, sales director of Civica UK, says: “The software providers’ ability to successfully implement their system is the most important consideration any fleet manager has when deciding on a system.”

Depending on the size of your fleet and the scale of the job, implementation could take between a few months to a year from the initial conversations.

Contract terms

Questions to ask

• What happens during the implementation phase?
• How long is it likely to take? 
• Who needs to be involved in implementation?
• Is there an implementation fee?

During a typical implementation phase, fleet managers are normally assigned a project manager or consultant who works with them to ensure their expectations for the software are met.

They’ll also ensure that any existing sources of data are converted to the new software and subsequently tried and tested.

The length of time this will take will vary according to the size of a fleet and its individual needs.

Matt Goodstadt, sales director of Civica UK, says: “The software providers’ ability to successfully implement their system is the most important consideration any fleet manager has when deciding on a system.”

Depending on the size of your fleet and the scale of the job, implementation could take between a few months to a year from the initial conversations.

More on page four