PRS Recruitment Solutions are looking for a Full Time Permanent Operations Manager in Reading, Berkshire to start as soon as possible.
The position of Operations Manager is to ensure the smooth running of the operations offices, making sure all jobs are given to the correct drivers in order to maintain the most cost-effective way to get the work done, ensuring that the company is always making as much profit as possible.
You will also be responsible for making sure all drivers and vehicles are always running 100% legal.
The Operations Manager reports to the board of Director’s and is responsible for maintaining and implementing processes to ensure the Operations department runs effectively. This includes maintaining office services and efficiency, supervising office staff and maintaining office records.
Maintain & Implement office procedures
Design and implement procedures in collaboration with Director’s
Maintain standards are met and procedures implemented
Supervise office staff
Pricing of the jobs & details on the system are correct
Manage all drivers
Monitor all driver details making sure that the company is 100% legal at any given time (this must be documented)
Make sure all drivers are using their APPS (this must be documented)
Control all correspondences to customers from the Operations department
Maintain office equipment (printers, toners, paper, all office stationary)
Supervision of Staff & Drivers
Assign and monitor all procedures that are implemented & ensure they are being carried out correctly
Ensure all staff have clear directives when handing over of an evening or weekend (this must be documented via e-mail)
Ensure that there is always adequate cover in the office when people are away (this must be documented via e-mail)
Recruit drivers ensuring all legalities are correct as per the driver’s packs
Ensure regular checks are carried out on drivers’ vehicles
Ensure ALL drivers always have uniform & wear it
Ensure ALL drivers have “Spill Kits” and ID Badges
Ensure ALL drivers packs are signed & filled out correctly. They are then to be passed to HR for authorisation. (No driver to start without written authorisation from HR)
Deal with any driver issues
Maintain office records
Design & implement filing systems
Ensure filing systems are maintained and up to date
Define procedures for record retention so all staff are aware where records are
Ensure protection and security of files and records
Ensure personnel files are up to date and passed to HR for filing
Maintain office efficiency
Plan and implement office systems to ensure the most efficient running of the office
Ensure office running to maximum efficiency, suggest ideas to director’s
Weekly individual driver job sheets with charges in & out (hand in with wages by 14:00 every Tue)
Weekly collated job sheet showing charges in & out with totals (hand in with wages by 14:00 every Tue)
Weekly report showing: New customers, returning customers
Monthly report showing: Customers usage
Must be ready to start work at 08.00 - Monday to Friday
Finish work at 18.00 but to stay on if required
To be dressed smartly.
You report directly to the Directors.
You may be required to work additional hours if necessary (Including weekends)
You will be expected to work under the directive of the Directors.
You may be expected to travel to customer’s offices or other sites.
£40,000 to £45,000 + per annum dependant on experience
For more information please apply here, or for more information call Leigh-Anne on (phone number removed)
You can apply this job via clicking the button below.