Sales Development Coach
Field-based role covering the North
Substantial basic & OTE plus company car, pension and private health care
Are you a passionate and enthusiastic performance improvement professional who thrives on encouraging the increase of sales and delivering an excellent customer experience?
DEKRA Automotive is a talented team of people that bring out the best in a business. We are a key service provider to Audi UK where an exciting opportunity has arisen for an experienced Sales Development Coach who can engage at a senior level, drive activity and has the desire and ability to achieve business goals together.
The main aim of the Sales Development Coach is to support Centre sales staff in ensuring they deliver the best customer experience whilst maximising on sales opportunity. You will achieve this by supporting the Centre Principal, Senior Management and Sales Executives by coaching and developing the teams to ensure sufficient capacity and capability to deliver the required programme objectives and Key Performance Indicators.
Key Duties and Responsibilities
Work with sales teams to develop and improve the sales process and behaviours.
Development and delivery of coaching sessions and promote sustainable behavioural change
Key areas of focus will include sales process, mystery shop, customer satisfaction, customer journey and sales funnel management for both retail and small business users.
We are looking for a dynamic and energetic self-starter who can demonstrate an effective coaching approach to influencing others. The ideal candidate will possess:
Coaching experience coupled with knowledge of coaching models such as GROW
Experience in setting SMART objectives
An ability to deliver sustainable behavioural change
Knowledge and experience of performance management and employee training and development
Knowledge of the automotive industry would be beneficial but not essential
In return you will have the benefit of working for a prestigious brand with a number of professionals with a wealth of experience within the automotive industry. In addition, you will have the support of fellow colleagues within the DEKRA network. The successful candidates will also be offered the opportunity to obtain an IMI certified accreditation in Coaching as part of a comprehensive performance development plan.
Thank you for taking the time to apply to DEKRA Automotive. Please note, due to the high volume of applications we receive, we are unfortunately unable to respond to every applicant. Therefore, if you have not heard from us within 10 working days please assume your application has been unsuccessful on this occasion.