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Customer Service Advisor

  • Job added:   11 February 2016
  • Job Type :   Permanent
  • Reference :   CSA - ACC

Competitive Salary and benefits – Health care, pension, free parking, on site fitness suite combined with a flexible benefits package which entitles you to great discounts!

We currently have a great opportunity at Arval for a Customer Service Advisor to join our Contact Centre based in Swindon. It’s an exciting time to join our business; we’re one of the leading vehicle leasing companies in the UK and we’re growing. Providing innovative new products which allow us to stand apart, the foundations of our success are a consistent focus on delivering great service to our customers, as well as investing in the development of our employees.  

We are looking for an individual who can build and develop positive relationships with all internal and external colleagues, suppliers and customers to ensure delivery of excellent customer service.

You will manage all requests and queries, providing solutions and advice within the agreed service levels to ensure first class delivery; Handle all queries within the established best practice and department procedures, referring for assistance when required.

The successful candidate will support and administer departmental tasks as required in a complete, efficient and productive manner, planning and organising own work as required.

Ideally you will have previous experience of working in the vehicle rental industry although this is not essential. Previous experience of working within a contact centre or inbound bookings team is a must.

Hours/Shift Pattern: Monday to Friday – between 8am and 6pm

How To Apply

Please click on the following link to apply: http://arval.force.com/careers/apex/ts2__JobDetails?jobId=a0N2000000EJJKrEAP