In-Centre Fleet Performance Improvement Coach – Volkswagen Commercial Vehicles
DEKRA Automotive is a talented team of people that bring out the best in a business. We are a key service provider to Volkswagen Group UK and now have an exciting opportunity for an experienced fleet sales professional to join us as an In-Centre Performance Improvement Coach.
The main role of the In Centre Performance Improvement Coach is to support Van Centres in maximising their sales volumes and profits through Local Business Development Managers (LBDMs). You will achieve this by supporting the Van Centre Head of Business, Senior Management and LBDMs and by coaching and developing the teams to ensure sufficient capacity and capability to deliver the required programme objectives and Key Performance Indicators.
Key Duties and Responsibilities
Work with LBDMs to implement development activities, improve customer interaction, business planning, marketing strategies and implement incentivised performance improvement plans
Development and delivery of coaching sessions and promote sustainable behavioural change
Conduct and review training needs analysis of all LBDMs
Track LBDM’s performance and activities and develop remedial strategies
We are looking for dynamic and energetic self-starters who can demonstrate an effective coaching approach to influencing others. The ideal candidate will possess:
Knowledge of the automotive fleet industry and Van Centre business process
Knowledge of the SME B2B sales process - proactive prospecting, qualifying and customer retention management
Experience of relationship management and Key Account Management within large corporate organisations
Coaching experience coupled with knowledge of coaching models such as GROW
Experience in setting SMART objectives
An ability to deliver sustainable behavioural change
- Knowledge and experience of performance management and employee training and development
This is a unique opportunity to be part of a new created team for a prestige, world renowned brand and contribute to the improvement and success of a 71 strong Van Centre network. Working with DEKRA Automotive offers a rewarding career which includes the opportunity to obtain an IMI certified accreditation in Coaching as part of a comprehensive personal development plan.
If you are passionate and enthusiastic about improving performance, thrive on encouraging people to deliver results and would like the opportunity to make a difference within the Volkswagen Van network, then please apply today
Thank you for your time to apply to DEKRA Automotive. Please note, due to the high volume of applications we receive, we are unfortunately unable to respond to every applicant. Therefore, if you have not heard from us within 10 working days please assume your application has been unsuccessful on this occasion.
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