Fleet News

Audi joins with RAC for one-stop customer service shop

AUDI has unveiled a new 'one-stop' customer service shop in conjunction with the RAC. The new service replaces Audi's current 'On Call' scheme - also handled by the RAC - and features roadside assistance and recovery and a new centralised call-handling facility for all customer enquiries.

The roadside assistance package - which will be introduced on all vehicles registered from August 1 - includes:

Additionally, the RAC will be handling all calls to a new customer care line from September 1.

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