Fleet News

Companies set to emulate one call fleet service

LEADING leasing companies are looking to emulate Lex Vehicle Leasing's One Call service by launching similar 'one stop shop' products of their own.

Launched in September 1995 after an extensive pilot scheme involving a limited number of clients, One Call has proved extremely popular with fleets wanting to simplify their driver contact arrangements.

Lease Plan is now understood to be developing a similar service, which, provided trials prove successful, will be rolled out later this year. Industry sources also suggested PHH Vehicle Management Services was set to launch a similar scheme, but the company claims its Driver Services package amounts to a one-stop-shop for drivers, although isn't marketed as such because it has evolved in line with customer expectations over the years.

A Lex Vehicle Leasing spokesman said the difference between One Call and competitors' services was that the Lex package was the only truly national scheme.

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