Fleet operators need to ensure drivers are fully briefed on changes that might affect their roles, as soon as any legislation is announced. He said: 'We need to ensure that these issues are communicated to our staff.'
One of the key issues which needs to be tackled is the 'cloning' of numberplates by thieves to avoid paying congestion charges, he said.
Once numberplates have been taken and false ones made, drivers can enter the congestion charging zone knowing that the bill will be allocated to another car, which could lead to a fine for non-payment.
The problem emphasises how important it is for fleet decision-makers to be briefed on driver movements, so they can pinpoint unexpected charges immediately.