Not only is the site map a quick method of finding your way around the site, an A-Z list of site sections is also available, making it virtually impossible to get lost.
The right-hand ‘How do I?’ menu can take you straight to practical sections of the site, including an appointment booking section where you can fill out an online form, an estimate enquiry section and a few others, complete with helpful amounts of text that inform but don’t overwhelm.
The left-hand side on the homepage has scrolling ‘Latest news’, which looks very good from a design point of view, but unfortunately the latest news provided was last updated in April – a common problem that seems to occur with many sites, but with a company the size of BT, surely something noteworthy has happened.
The homepage’s top menu provides a good way of getting around the site, with sections such as ‘Our Services’ providing a useful amount of information – this is similar with most sections. The ‘Customers’ section promises a ‘secure customer area’, which looks to provide BT Fleet customers with areas only they can access with a log-in and password system.
By providing information about yourself and your needs to BT Fleet, you can quite easily get information and quotes on getting the right cars for your fleet. Getting in touch through email was also a quick and easy option.
The design of the site is consistent throughout and, although a lot of white is used, other colours and pictures add variety.
The site maintains a consistent and clear design throughout and the easy navigation is definitely one of its best attributes. The text throughout generally feels as though it is there to benefit you. Tom Seymour
The lowdown:
The site: www.btfleet.com.
We like: Designed for ease of use
We don’t like: No news is bad news
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