Tuskerdirect is best known for its award winning, web-based leasing and fleet management system, Fleet Desk. It was the first company in the UK to harness the Internet to relieve the burden of administration faced by today's fleet manager.
Whilst other systems are still in their infancy, Tuskerdirect's online solutions have been extensively tested and refined over a number of years to reach unsurpassed levels in the fleet market.
The use of such groundbreaking technology helps reduce Tuskerdirect's overheads and drives down its costs, generating savings it pass directly on to its clients, while the accuracy and efficiency of its own internal procedures, allows the company to deliver unrivalled levels of personalised customer service.
Attendo signs new deal with Tuskerdirect
ATTENDO Systems has chosen online leasing and fleet management specialist Tuskerdirect as preferred solus supplier for the provision of its company cars and vans, because of the high levels of customer service that Tuskerdirect provides.
Rotherham, Yorkshire-based Attendo, which develops and markets products and services within the social alarm and communications industry, operates a Nissan solus badge fleet of 65 cars and vans, mainly Primera 1.8S five door hatchbacks as they are manufactured in Britain.
Attendo Systems Payroll and HR manager Claire Crossland said: " We really appreciate the high levels of customer service that Tuskerdirect provides us with compared to our previous supplier.
"Tuskerdirect supplies us with a dedicated account manager and a completely personalised service. We are definitely a name and not a number to them, and the improvement in service has been outstanding," she said.
Under the new contract Tuskerdirect will supply added value services including a 24-hour dedicated helpline number for Attendo drivers on which they can book servicing, breakdown and recovery, and order replacement tyres.
Tuskerdirect, which was the first leasing company in the UK to set up an internet-based fleet management tool with online capability to dynamically price and fully specify vehicles, will also provide replacement vehicles through preferred daily rental companies Enterprise Rent-A-Car and National Car Rental.
New enhancements for Fleet Desk
Tuskerdirect, the fastest growing independent contract hire and fleet management service provider in the UK, has further enhanced its internet-driven fleet management system, Fleet Desk.
The award-winning system now has the ability to add a variety of operating costs to existing contract hire rates, allowing fleet managers to see the total cost of ownership of the vehicles they are running on the fleet.
The increased functionality allows the major costs of vehicle operation - maintenance, fuel, and insurance - to be added to the effective rental for any car on the Fleet Desk system, and allows fleet managers to set benchmark rentals for vehicles their drivers can select based on the complete cost picture of the vehicle, rather than just its monthly rental.
"We have introduced the capability to view the total cost of ownership to the Fleet Desk system because our users have asked for this extra dimension," said Tuskerdirect sales and marketing director David Hosking.
"Now fleet managers can see the true costs to the business of the cars they are running, and may feel compelled to exclude certain types of vehicle because of their total costs of ownership, whereas before, based simply on their monthly rental rates, they may have been deemed acceptable," he said.
Another benefit of the Fleet Desk system is that it can automatically handle any customer-specific support terms from vehicle manufacturers, and these can either be treated as direct cash rebates to the customer or used to reduce the monthly rental.
Sales staff reward at Townends
LONDON and Home Counties estate agency group Townends has taken delivery of 40 all-silver Peugeot 307 Coupe Cabriolets as a reward for its top-performing sales negotiators and lettings staff.
The 2.0 litre 307 CCs, which have an aluminium finish and are branded with the Townends, Regents or Tyser Greenwood trading names, have been supplied by online leasing and fleet management specialist Tuskerdirect under a 12 month, 12,500 miles contract hire arrangement.
They form part of the Townends fleet of 240 cars of which some 100 are 307 CC models, with a further 60 Peugeots, 25 Volkswagens and around 40 BMWs.
Townends fleet manager Mark Lawrence said:" We really appreciate the levels of service provided by Tuskerdirect. We have built up an excellent working relationship with our dedicated account manager over the last few months.
"The Peugeot 307 CCs are being supplied to our top performing sales negotiators and lettings staff and are liveried with our three trading names. We will keep them for 12 months as this is the most appropriate term for our needs."
Gallop joins senior team at Tuskerdirect
WELL-known fleet industry figure Martyn Gallop has joined the senior management team at Tuskerdirect as Head of Commercial Operations.
Gallop previously held a number of senior positions in the fleet market including those of operations director at Hitachi Capital Vehicle Solutions and a similar role at Arval PHH.
At Tuskerdirect he will be responsible for all commercial operations including vehicle procurement and re-marketing, as well as overseeing the integration of the recently acquired fleet management company, Inspire Fleet Solutions.
For further information please contact David Hosking, sales and marketing director, Tuskerdirect on 0870 9006123 or visit www.tuskerdirect.com