How was your first week?
Within the first hour I took a call from my first customer at Glass’s where I worked 11 years ago. I also organised a three-week trip to Australia and New Zealand.
Is the role all that you imagined it would be?
More – I wasn’t aware that the Thatcham brand was so well-known.
Are you working on any major projects?
We are currently working to secure a security standards franchise in two European markets, and on the delivery of collision repair methods to a number of markets in separate parts of the world.
How are you using experience from previous roles?
Working at Glass’s, I developed a large number of market contacts, which helps now.
What’s the best advice you have been given?
Make a difference, don’t just make up the numbers.
How do you relax after work?
I have two fantastic children who keep me busy and I spend two evenings a week and most Saturday afternoons as a rugby coach.