Settling in: Nicola Delaney, business strategy executive, cfc Solutions

How was your first day?
My first day was very friendly and welcoming. It’s quite a young and enthusiastic team and the environment is good.

How does your new role vary from your last job at ATS?
I find it a lot more varied. My remit involves carrying out new product feasibility studies, undertaking market research, managing quality processes and working alongside the cfc sales team – so there’s a lot to do.

How is the fleet industry changing?
Fleet managers are becoming ever more HR-centric so there
is more emphasis on duty of care, the environment and vehicles being seen as company benefits.

What are you working on at the moment?
A new resource management product to be launched at the Commercial Vehicle Show.

What challenges have you faced so far?
Like a lot of software companies, people use jargon here all the time, so I’ve had to get up to speed on my tech-speak.

What item could you not live without?
My mobile phone.