Fleet News

Innovation Group secures new outsourcing contract with Enterprise Rent-A-Car

The Innovation Group has announced a five-year contract with Enterprise Rent-A-Car.

The new contract follows the successful completion of a proof of concept phase and will see Innovation Group provide a range of outsourced accident management services including accident claims notification as well as the deployment of vehicle hire and repair services.

“This is a milestone win for the group and I am extremely pleased to announce it today,” said Andy Roberts, Innovation Group’s chief executive officer. “We have invested significantly in our BPO offering over the past 18 months, enhancing our technology platform and broadening the scope and scale of the services we offer.

“Enterprise Rent-A-Car’s decision to first trial and ultimately select Innovation Group’s capabilities is a resounding endorsement of our BPO strategy and we look forward to working with them on this exciting, high-volume roll-out.”

Mike Nigro, managing director of Enterprise Rent-A-Car, UK and Ireland, added: “We chose the Innovation Group as our outsourcing partner as a direct result of its reputation and experience for delivering first class services that mirror our own commitment to customer satisfaction.

“Their technology enabled accident management services, efficient notification of loss, liability determination and deployment of hire and repair services are a critical part of our offering to the insurance market. This relationship helps us maintain a key advantage in a very competitive market whilst contributing to shorter repair cycles and lower costs for insurers and policy holder.”
 


Leave a comment for your chance to win £20 of John Lewis vouchers.

Every issue of Fleet News the editor picks his favourite comment from the past two weeks – get involved for your chance to appear in print and win!

Login to comment

Comments

No comments have been made yet.

Compare costs of your company cars

Looking to acquire new vehicles? Check how much they'll cost to run with our Car Running Cost calculator.

What is your BIK car tax liability?

The Fleet News car tax calculator lets you work out tax costs for both employer and employee