BT Fleet: The importance of risk management

Advertorial feature from BT Fleet

As the recent accident on the Sheppey Crossing involving one-hundred vehicles illustrates, driving on business presents significant risks, not just for the driver, but also for their employers. The Corporate Manslaughter Act entered the statute books in 2010, making businesses liable for the use of the vehicles driven by their employees.

Recognising the issues and the liability that both drivers and businesses face, in November 2013 BT Fleet will launch their new risk management product to fleet operators. The product, which has been implemented and proven across BT Group, has delivered a remarkable set of results for the business as a whole over the last ten years. So what has this relentless focus achieved?

Firstly, a massive reduction in absolute number of claims, thereby improving vehicle availability.

Secondly, BT Group slashed the amount spent on claims – releasing capital back into the business.

Thirdly, a significant reduction in employee absence - improving productivity.

In summary:

Number of claims down 60%
Number of claims per 1,000 vehicles down 47%
Value of claims down 50%

How does the BT Fleet risk management product work in practice?

To engage drivers and managers, online tools initially filter and assess all employees to identify the level of driving risks they face.

Online modules, are quick to complete (30-60 minutes per intervention) in comparison to face to face programmes, which helps to keep the cost of the intervention itself and time away from work to a minimum. They also provide instant management access to the outcomes data.

Drivers are classified as being at high risk based on their assessment, for example, as a result of two relevant collisions in a 12 month period, through line manager referral, by high mileage or through certain legal requirements.

BT Fleet provides specific behind the wheel coaching for such people that focuses on defensive driving to improve safety and increase fuel utilisation. Other courses include slow speed manoeuvring and reversing, induction courses for young drivers and new starters, and specialist for towing or off-road driving.

Joe Fielder, Sales and Marketing Director comments: “In conclusion, it’s in the interest of every business to ensure that employees driving on work-related journeys are driving in a way which minimises the risk and cost to both themselves and to the company. BT Fleet’s risk management product can play a significant part in identifying employees potentially at risk and through using the data and reporting tools available, businesses can then take the necessary steps to implement change and better protect themselves and their employees significant savings to the business”.