The safety of so-called ‘smart’ motorways, where the hard shoulder is turned into a permanent live traffic lane, has been called into question.

Eight miles of the M25 between junctions 23 and 25 became England’s first ‘smart’ section of motorway with traffic running permanently on the hard shoulder last month.

However, the RAC is concerned that motorists who break down on such a stretch of motorway could find it impossible to reach an emergency refuge area.

RAC technical director David Bizley said: “The RAC has raised concerns with the Highways Agency about the added risk arising from increased distance between emergency refuge areas, and we are disappointed so far at the absence of action to address them.”

The eight-mile stretch of the M25 is one of 10 smart motorway all-lane running schemes planned by the Highways Agency to increase capacity and reduce congestion. 

Another version, known as dynamic hard shoulder running,  where the hard shoulder is temporarily used as a running lane during busy periods, is in operation on sections of the M42, M1, M6 and M5.

Under the new schemes, however, the hard shoulder is permanently used as a running lane and only closed to traffic via overhead and verge-mounted signs in the event of an incident.

The RAC’s main safety concern is that emergency refuge areas on the newer schemes will be up to 2.5km apart, compared with 500-800m apart for those on the dynamic schemes.  

Bizley explained: “Dynamic hard shoulder running has proved to be very successful in terms of reducing congestion at peak periods and has a good safety record.

“Indeed, so far, these sections of motorway have proven to be significantly safer than a conventional three-lane motorway with a hard shoulder.

“However, we believe the greater distance between emergency refuge areas creates an unnecessary risk to the safety of any motorist breaking down in lane one on an all-lane running section.”

Eighty-four per cent of drivers surveyed by the RAC felt that the hard shoulder was important in breakdown and accident situations and 82% said they would feel ‘very concerned’ if they broke down in lane one – formerly the hard shoulder – of a four-lane/all-lane running section of motorway.

Another section of smart motorway opened this week on the M25 between junctions 5 and 6/7, and further all-lane scheme are due to open on the M1 and M6 in the coming months.

The Highways Agency has insisted that motorists’ safety is not being compromised. A spokesman said: “The latest design builds on the experience of operating the M42 and M6, so providing the additional capacity required without compromising overall safety on our motorways, which are among the safest roads in the world.”

In fact, the Highways Agency argues that smart motorways are good news for fleets. The spokesman said: “There are clear advantages for anyone that drives frequently.

“Improved traffic flow reduces driver stress suffered from the stop–start nature of driving on congested roads, and the increased reliability of journey times will assist in planning fleet journeys and logistics.”

However, he did acknowledge that the changes should be communicated to drivers. “Fleet managers might want to advise their drivers to keep an eye on the gantry signs, even if it is a route they frequently use,” he said. 

“For example, just because a lane has been open on previous occasions, drivers should not assume it is open today.  

“Likewise, as with any motorway lane, it may be open now but closed further ahead, due to an incident, broken down vehicle or roadworks.” 

Meanwhile, the RAC is urging the Government and the Highways Agency to ensure that those features that have led to the hard shoulder running concept having such a good safety record are applied to all-lane running.

Bizley concluded: “Whilst the Highways Agency needs to save costs, we must ensure the combination of variable speed limits, emergency refuge areas, clear and frequent signage and saturation CCTV is employed in all-lane running so that it is no less safe than dynamic hard shoulder running.”