Fleet News

Grant Handling avoids refuelling transaction charges

Cranleigh-based Grant Handling says it is enjoying cut-price refuelling through fuel cards from The Fuelcard People, part of The Fuelcard Group.

It has grown to become one of the UK’s leading fork lift truck companies through 35 years of building insight into industry’s material handling requirements.

Its national support network serves customers with a range of new and used equipment, backed by training, spares, service and repair capabilities.

Mark Sheldon, financial director, said: “Operating our mixed fleet of 109 vehicles cost-effectively means using quality diesel and petrol, bought as cheaply as possible.

“When our previous fuel card supplier began levying a £2 network fee on every refuelling transaction, that was going to add thousands to our costs so we re-examined the market.

“We found a better option, without hidden extras, in The Fuelcard People. As prices fluctuate, their combination of service, savings and security is always competitive.”

The Fuelcard People provides Grant Handling with a variety of fuel cards from its range. These include BP, Esso and Texaco and are issued according to individual drivers’ refuelling needs.

Most drivers use Diesel Direct, which gives access to a nationwide network of more than 1,900 forecourts, including supermarkets and motorway services.

“We know where we stand with The Fuelcard People,” said Sheldon. “Week after week, we save up to 4p per litre on national average pump prices and we do not have to scour the weekly invoice for hidden extras.

“If we ever need anything, we call our dedicated account manager, Susan, who sorts everything out quickly and efficiently.

“Our key priority is price, but personal service also matters. Who wants to sit in a call centre queue, waiting to talk to a random stranger?”

Steve Clarke, marketing manager for The Fuelcard Group, said: “Fuel cards are supposed to deliver cost savings, so loading on extra charges is hardly helping the customer. We do not impose network fees or transaction charges and we never will.”
 

Click here for fuel and fuel cards best practice and procurement insight

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Comments

  • Steve Clarke - 08/08/2014 15:21

    Susan Gray is one of the stars at The Fuelcaard People, it is so nice to see that she is appreciated by her customers.................

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