Fleet News

Strategic Account Manager - Leasing

  • Job added:   2 March 2017
  • Salary :   Up to £45k basic + bonus + bens
  • Location :   North, field based
  • Job Type :   Permanent
  • Reference :   DJW5171

Role overview:

Responsibility for delivery of the existing Business objectives and target for your customer base. Ownership of the relationship with an allocated portfolio of customers and a close working relationship with the Business Development and Sales Support teams.

Main tasks and responsibilities:

·         Achieve existing business renewal, growth and ancillary targets

·         Achieve customer activity targets

·         Produce and maintain Strategic Account Plans for all customers

·         Implement new customers as part of the handover process with the Business Development team

·         Update and Maintain CRM platform to measure and manage cross section of account development opportunities

·         Meet company objectives for quality of work, customer satisfaction and product penetration

·         Attend monthly team meetings

·         Provide regular customer progress updates to relevant stakeholders

·         Work with the business to deliver quarterly sales initiatives (e.g. special offers, product focus, hot topics) to help increase penetration into your customer base

·         Work closely with all other internal departments to ensure all services required by the customer can be delivered.

·         Ensure all work is carried out to the highest standard resulting in excellent customer service.

Pre-requisites:

·           Proven Account Management experience whilst maintaining excellent customer service

·           Financial, Market & Competitor Awareness

·           Target driven with good negotiating skills whilst remaining customer focused

·           Tenacious and resilient with good team ethics and ability to influence at stakeholder level

·           Strong interpersonal skills with confidence in presenting publicly  

·           Ability to problem solve with strong time management, planning & organisation skills

·           Proficient with MS applications

·           Excellent written & verbal communication

Further info:

 ·         Up to £45k basic + bonus + bens

·         North, field based

 

 

 

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How To Apply

To apply:

Please either register your CV and complete the information fields requested or send your CV to vacancies@trilaty.co.uk referencing DJW5171 and your current salary

 

 

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