Honda Assistance

Date launched April 2013
Operating system/compatible with iOS, Android, Blackberry
Cost Free
Available to Everyone
Is it aimed at fleet managers or drivers? Driver
What it does Routes the caller through to Hondacare Assistance during a breakdown or accident. Also links to Honda Happiness Insurance for a quote for cover or to retrieve an existing quote, AA Roadwatch for traffic updates, My Details where personal information is stored making it easy for the call handler to contact drivers, and My Reminders, to alert customers when their MOT, service, insurance or extended warranty is due or expires
Website address for further info www.honda.co.uk/cars/owners/breakdown-and-accident-information/Hondacare-assistance/

Total Response

Date launched Spring 2013
Operating system/compatible with Web link accessible via Android, Blackberry and desktop PCs
Cost Free
Available to Total customers
Is it aimed at fleet managers or drivers? Both
What it does Takes drivers through easy steps in the event of an accident to ensure all necessary information is recorded in a standard electronic format, prompts the driver to take photos of the damage and location, provides a helpline button at each stage of the app, and offers informed intervention where necessary. Information is automatically sent to Total Accident Management
Website address for further info A weblink is given to the fleet operator by Total