Service, Maintenance & Repair
Service, maintenance and repair (SMR) costs are one of the key influencers in compiling total cost of ownership figures, which is the key barometer for vehicle selection.
It therefore makes sense to minimise annual SMR spend by selecting the most cost-effective vehicles for fleet operation.
Additionally, fleet managers must decide where they are going to have their vehicles serviced and repaired – franchised dealers, a local independent garage or a fast-fit. The choice is plentiful and the competition intense.
Fleet News provides insight and guidance on this critical factor of wholife costs.
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Fleets and Customer Service: Top Tips 9 steps to...a sucessful tender. Drawing up proper guidance and effciently managing the selection can pay dividends, says Louise Cole |
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Lower maintenance costs help strengthen the case for EV adoption
Electric vehicles will not break down so often or need parts replaced as regularly as ICE vehicles
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Six things to know about pay-as-you-go SMR
Pay-as-you-go service, maintenance and repair is becoming increasingly popular as fleets opt out rather than bundling it in with their leases. Is it right for your fleet?
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Rivus plots course to be 'strongest player in the market'
After an initial focus on costs and processes, the company says ‘now is the time for growth’
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Aftersales charters: Service guaranteed?
Many manufacturers make a number of aftersales promises through fleet charters. But what do they cover? Christopher Smith reports
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Be clear over windscreen sensor recalibration
The growth in advanced driver assistance systems (ADAS) means fleet managers should review their glass policies. Ben Rooth reports
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Franchise or independent: The great SMR debate
Fleet managers can use franchised main dealers or independent garages when it comes to service, maintenance and repairs. But should they choose between them or opt for both?
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Save up to 70% on the price of new by reusing parts
The three Rs of good environmental practice are bringing huge cost cuts when it comes to fitting recycled and remanufactured parts. Jonathan Manning reports
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Windscreens: Technology provides a vision of the future
New developments are shaping the way windscreens are both used and repaired. Sarah Tooze reports on the latest advances
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Service plans: how they can save fleets money
More than three-quarters (77%) of fleets would like to see all manufacturers offer pre-paid service plans, according to a Fleet News poll.
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SMR: Equipping dealers to service EVs
How manufacturers are making sure cars with electric power stay on the roads.
- Demand for mobile tyre services rises at ATS Euromaster
- Concern fleet industry is heading into ‘perfect SMR storm’
- Electric vehicle SMR price hike warning for fleets
- Fleets given greater control over where cars and vans are serviced
- Alphabet launches new online service booking portal
- Cost-of-living crisis grey fleet SMR warning for fleets
- Fleets dealing with ‘substantial’ price rises from tyre manufacturers
- Days Fleet extends Fleet Assist contract
- Warning of MOT spike between August and November
