Fleet car and van SMR: average vehicle workshop lead time

Month Lead time (days)
Mar 2025 13.24
Feb 2025 13.31
Jan 2025 13.42
Dec 2024 13.20
Nov 2024 13.06
Month Lead time (days)
Mar 2025 13.24
Feb 2025 13.31
Jan 2025 13.42
Dec 2024 13.20
Nov 2024 13.06
Oct 2024 13.37
Sep 2024 13.54
Aug 2024 13.35
Jul 2024 13.45
Jun 2024 13.46
May 2024 13.59
Apr 2024 13.81
Month Lead time (days)
Mar 2025 13.24
Feb 2025 13.31
Jan 2025 13.42
Dec 2024 13.20
Nov 2024 13.06
Oct 2024 13.37
Sep 2024 13.54
Aug 2024 13.35
Jul 2024 13.45
Jun 2024 13.46
May 2024 13.59
Apr 2024 13.81
Mar 2024 13.57
Feb 2024 13.42
Jan 2024 13.75
Dec 2023 13.48
Nov 2023 13.41
Oct 2023 13.55
Sep 2023 14.20
Aug 2023 13.93
Jul 2023 13.79
Jun 2023 13.72
May 2023 13.84
Apr 2023 13.90
Mar 2023 13.71
Feb 2023 13.71
Jan 2023 13.64
Dec 2022 13.14
Nov 2022 13.21
Oct 2022 13.25
Sep 2022 13.31
Aug 2022 12.89
Jul 2022 12.46
Jun 2022 12.68
May 2022 12.24
Apr 2022 12.74
Mar 2022 12.74
Feb 2022 12.55
Jan 2022 12.80
Dec 2021 12.34
Nov 2021 12.60
Oct 2021 12.57
Sep 2021 12.31
Aug 2021 11.78
Jul 2021 11.37
Jun 2021 11.11
May 2021 10.48
Apr 2021 10.77
Mar 2021 11.37
Feb 2021 11.32
Jan 2021 11.49
Dec 2020 11.34
Nov 2020 12.00
Oct 2020 12.53
Sep 2020 12.50
Aug 2020 11.87
Jul 2020 10.95
Jun 2020 9.86
May 2020 7.88
Apr 2020 7.14
Mar 2020 10.87
Feb 2020 10.89
Jan 2020 11.32

epyx comment

This metric shows the time from when a fleet driver contacts a garage to book SMR and when the appointment occurs.

Before the pandemic, when our dataset begins in January 2020, the figure was 11.32 days – but increased in subsequent years, peaking at 14.20 days in September 2023.

Since then, we have seen what might be described as a fluctuating decrease, with the overall line trending downwards but far from linear. March’s 13.24 days sits towards the lower end of figures for the last year.

Our view is that despite improvements, workshops remain under considerable pressure with a range of issues persisting, ranging from post-pandemic supply problems to skills shortages and now, even the potential impact of global tariffs. None of these are likely to be resolved quickly.

More epyx 1link data tools

SMR: vehicle age | SMR: vehicle downtime | SMR: vehicle fuel type