JD Power Results

An alternative guide is operated by JD Power. Its annual survey of UK cars is based on the responses of owners of two- to three-year-old cars who read What Car?, and includes various parameters of which reliability is just one.

Although it includes more model lines than the FN50 survey, it is not such a large sample, and while there is useful additional information other than just reliability – performance of the car and dealer – it is subjective with no underlying benchmark for service and performance levels, relating only to customer expectations and experiences.

It is split by sector, so it’s easy to benchmark cars against another. Here we’ve pulled out the top three cars in each sector with their percentage ratings from the 2009 JD Power survey:

JD Power 2009 results

City cars
1. Toyota Aygo: 81.1%
2. Peugeot 107: 79.8%
3. Volkswagen Fox: 77.3%

Supermini (small car)
1. Honda Jazz: 83.5%
2. Toyota Yaris: 81.2%
3. MINI: 80.4%

Small family car (lower medium)
1. Skoda Octavia: 81.1%
2. Honda Civic: 81.0%
3. Toyota Corolla: 80.8%

Family cars (upper medium)
1. Toyota Prius: 84.3%
2. Volvo S40: 82%
3. Honda Accord: 81.5%

Compact executive (large premium)
1. Lexus IS: 82.5%
2. Jaguar X-Type: 80.7%
3= BMW 3-Series: 80.6%
3= Mercedes-Benz C-Class: 80.6%

MPV
1. Citroen Grand C4 Picasso: 80.2%
2= Citroen Xsara Picasso: 79.3%
2= SEAT Altea: 79.3%

Executive/Luxury
1. Audi A6: 82.1%
2. Mercedes-Benz E-Class: 81%
3. BMW 5-Series: 80.7%

SUVs
1. Lexus RX: 85.3%
2. Honda CR-V: 81.5%
3. Nissan Qashqai: 81.4%

Sports cars
1. Mercedes-Benz CLK: 82.2%
2. Mazda MX-5: 80.5%
3. Audi TT: 80.2%

 

To read reviews of the JD Power most reliable cars, click here