Planning and Logistics Manager
- Job added: 30 May 2025
- Salary: £59086/annum
- Location: CM2, Springfield, Essex
- County: Essex
- Job Type: Temporary
- Reference: 223562465
- Company: CV-Library
Planning and Logistics Manager - 18 month FTC
£59,086
Chelmsford
Temporary, Full Time
We are looking for a Planning and Logistics Manager (Performance Manager) to be responsible for leading service delivery and improvements to meet business objectives, including quality, productivity, financial return and performance, of an effective planning, logistics and supply chain support service for CHP Operational teams, external contractors and customers. They will also deliver a customer-centric service, collaborating effectively across all customer-facing parts of the CHP organisation to drive brilliant – and constantly improving - customer outcomes.
What you'll be doing
*
Accountable for all planning, logistics, performance management and supply chain services.
*
Provide effective line management and strategic direction to the Planning and Logistics team, acting as a proactive people manager to lead and motivate a diverse team to deliver excellent customer focused services, resulting in high levels of customer satisfaction.
*
Responsible for reporting on all operational performance data, scheduling and financial information to achieve corporate objectives, identifying trends and making recommendations to support business and budget decisions, drive VfM and increase opportunities for continuous improvement.
*
Take ownership of the development and management of all existing and new IT systems used within the team, including DRS, online repairs and work scheduling, liaising with the Digital and Transformation team to automate and continuously improve systems to ensure these and the customer portal are working optimally.
*
Engage and work brilliantly with other managers and peers across CHP to proactively plan and reactively mitigate delivery risks and to find new and creative ways of constantly improving the end-to-end service delivered to CHP customers.
*
Maintain and evidence an up-to-date knowledge and awareness of technical, statutory, regulatory and legislative requirements, standards and best practice in relation to delivery of services to ensure that work is undertaken in accordance with regulations.
What we are looking for
*
Experience of successfully leading, managing and motivating teams, including managing team performance.
*
Strong organisational skills in planning and organising diverse array of tasks and work effectively to deadlines.
*
Excellent computer literacy skills, including data analysis and reporting.
*
Understanding of DRS systems and work scheduling.
*
Experience of managing a wide range of stakeholders, suppliers and third parties.
Benefits
*
The salary for this post will be £59,086 Per Annum.
*
Learning and development opportunities
*
Healthcare cash plan
*
Robust employee reward and recognition programme
*
Free and confidential Employee Assistance Programme
*
CHParticipate volunteering programme
*
Competitive pension scheme
*
25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
*
37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP.
The Company
We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive.
We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives
£59,086
Chelmsford
Temporary, Full Time
We are looking for a Planning and Logistics Manager (Performance Manager) to be responsible for leading service delivery and improvements to meet business objectives, including quality, productivity, financial return and performance, of an effective planning, logistics and supply chain support service for CHP Operational teams, external contractors and customers. They will also deliver a customer-centric service, collaborating effectively across all customer-facing parts of the CHP organisation to drive brilliant – and constantly improving - customer outcomes.
What you'll be doing
*
Accountable for all planning, logistics, performance management and supply chain services.
*
Provide effective line management and strategic direction to the Planning and Logistics team, acting as a proactive people manager to lead and motivate a diverse team to deliver excellent customer focused services, resulting in high levels of customer satisfaction.
*
Responsible for reporting on all operational performance data, scheduling and financial information to achieve corporate objectives, identifying trends and making recommendations to support business and budget decisions, drive VfM and increase opportunities for continuous improvement.
*
Take ownership of the development and management of all existing and new IT systems used within the team, including DRS, online repairs and work scheduling, liaising with the Digital and Transformation team to automate and continuously improve systems to ensure these and the customer portal are working optimally.
*
Engage and work brilliantly with other managers and peers across CHP to proactively plan and reactively mitigate delivery risks and to find new and creative ways of constantly improving the end-to-end service delivered to CHP customers.
*
Maintain and evidence an up-to-date knowledge and awareness of technical, statutory, regulatory and legislative requirements, standards and best practice in relation to delivery of services to ensure that work is undertaken in accordance with regulations.
What we are looking for
*
Experience of successfully leading, managing and motivating teams, including managing team performance.
*
Strong organisational skills in planning and organising diverse array of tasks and work effectively to deadlines.
*
Excellent computer literacy skills, including data analysis and reporting.
*
Understanding of DRS systems and work scheduling.
*
Experience of managing a wide range of stakeholders, suppliers and third parties.
Benefits
*
The salary for this post will be £59,086 Per Annum.
*
Learning and development opportunities
*
Healthcare cash plan
*
Robust employee reward and recognition programme
*
Free and confidential Employee Assistance Programme
*
CHParticipate volunteering programme
*
Competitive pension scheme
*
25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
*
37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP.
The Company
We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive.
We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives
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