Drivers told to immediately stop driving Citroën C3 and DS3 vehicles

Stellantis UK has issued an immediate ‘stop-drive’ order for all Citroën C3 (second generation) and DS 3 (first generation) vehicles manufactured between 2009 and 2019 equipped with Takata airbags.

Owners of such vehicles should “immediately cease using their vehicle when safe to do so”.

Vehicles included in this new stop-drive action in the UK, were already part of an ongoing recall campaign that started over one year ago, first in southern Europe and then expanded northwards.

Recall decisions, especially stop-drive actions, are based on multiple factors, including airbag specifications, vehicle age and usage, climate conditions, and notifications from regulatory authorities.

Stellantis said that, while there have been no reported instances in the UK, it decided to deploy a stop-drive order for all impacted vehicles across Europe including the UK.

All affected customers will be notified by letter, it added. 

Customers can also check if their vehicle is affected and what actions are advised by using the VIN (Vehicle Identification Number) check tool on the Citroën UK website. 

If impacted, they should register their vehicle to enable the processing of their repair as soon as possible. 

If drivers are unable to register online, they can contact the manufacturer’s recall helpline on 0800 917 9285 helpline. Citroën Customer Care can also be contacted on 0800 093 9393.    

Vehicles included in this action are the second-generation Citroën C3, manufactured between 2009 and 2016, Citroën DS 3 manufactured between 2009 and 2016 and DS Automobiles DS 3 manufactured between 2016 and 2019. 

Stellantis UK says it is mobilising its full network of suppliers, retailers and manufacturing plant to support this action and ensure the “fastest, safest and most convenient solution for each customer”.

It added: “Stellantis remains fully committed to acting swiftly, transparently, and responsibly in addressing this issue.”