Fleet News

National Windscreens selected as windscreen partner for Connected Solutions claims management

National Windscreens has been appointed as glass and windscreen partner for fleet and insurance solutions provider Industry Insights.

The company's Connected Solutions programme is designed as a one-stop shop for fleet companies and insurers. 

Steve Thompson, director at Industry Insights, said: “This means insurers only have to deal with one person to get the whole claim completed and the same is true for fleet customers who again will only need to contact one person should their vehicles be involved in an accident or incident that needs repair work carried out.”

Pete Marsden, managing director of National Windscreens, said: “Creating a strategic alliance with Industry Insights is a significant development for our business. With Steve possessing in-depth knowledge of our industry, having worked from a young age in his father’s family business repairing and replacing vehicle glass, we are proud that he has chosen National Windscreens to provide this service.”

Thompson said: “This strategic alliance with National Windscreens expands our service offering, which now covers the provision of vehicle glass repair and replacement; accident management; vehicle body repair; vehicle parts and paint; as well as legal services and medical rehabilitation. These are all handled through a national network of leading experts in the various fields involved.

“Due to my history and experience in the vehicle glass replacement industry, choosing the right partner for Industry Insights was always going to involve particularly exhaustive research and measurement of critical performance measures.

“Following this evaluation programme, I firmly believe that National Windscreens are the best in their field with unrivalled coverage across the country and excellent customer service. We look forward to working with our new partner in delivering an outstanding service offering to our fleet and insurer customers,” he added.

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