FLEET, BUSINESS
ANOTHER WAY
How CUPRA is shaking up staid choice lists

A five-star approach to safety
New CUPRAs are loaded with state-of-the-art technology to keep driver, passengers and the vehicle safe
Ed Garrott, CUPRA commercial manager
Ed Garrott, CUPRA commercial manager
The extraordinary pace of change in automotive means ideas that once sounded like science fiction are now fitted as standard to popular mainstream models. And nowhere is this more the case than in vehicle safety.
New cars bristle with radars, cameras and sensors to keep vehicles and their occupants safe while simultaneously protecting other road users, bringing peace of mind both to drivers and to employers who have a duty of care towards staff who drive for business.
As vehicles have become significantly safer, there is a risk of being lulled into a sense that they are all as safe as each other. But, to crib George Orwell’s Animal Farm, all cars may be equal; but some cars are more equal than others.
With a relentless focus on ensuring its cars offer maximum protection to drivers, CUPRA has scored a five-star Euro NCAP rating across its entire product range, the highest level achievable. The UK’s fastest-growing car brand may have an enviable reputation for exhilarating performance, but it is also a leader in safety technology.
The new all-electric CUPRA Born provides a perfect example, offering a long list of standard safety features, including:
- seven airbags
- autonomous emergency braking (which the insurance testing body Thatcham has shown to cut rear end accidents by 38%)
- lane-assist
- adaptive cruise control with a speed limiter
- front light assist (dipping full-beam headlamps when another vehicle approaches)
- dynamic roadside display that captures road sign speed limits to keep drivers aware of the prevailing limit
- pre-crash assist (which automatically tightens seatbelts and closes windows prior to an impact).
There is also exit assist, which warns of traffic approaching from a blindspot behind, and exit warning, a valuable audio-visual alert that warns against opening a car door into oncoming traffic, cyclists or e-scooter riders. Both of these features are available as an option.
Further perils of city driving are addressed by front assist, which, as its name suggests, detects pedestrians and cyclists in front of a vehicle, and optional side assist that keeps a watchful eye out for any dangers entering the car’s blindspot.
Ed Garrott, CUPRA commercial manager, says: “We know that ABI (Association of British Insurers) insurance group ratings are coded to take into account safety features that are fitted as standard to cars, and insurers factor these codes into their pricing, which should help fleet managers to reduce their premiums.”
“We have had lots of feedback on how well this technology reduces the incidence of minor bumps and scrapes in car parking spaces”
Stepping up a trim level brings an augmented reality head-up display, “which enhances safety because it puts key driver information directly in front of the driver,” adds Garrott.
This means drivers can follow navigation instructions without diverting their eyes from the windscreen and the road ahead.
Fleet decision-makers will also be pleased to see front and rear sensors as standard across the CUPRA models, and even more sophisticated front and rear cameras are available on the Born and Formentor to help avoid the annoying dings and scuffs from low-speed manoeuvres.
“We have had lots of feedback on how well this technology reduces the incidence of minor bumps and scrapes in car parking spaces,” says Garrott.
In fact, the challenger brand’s intelligent and trained park assist features takes the pressure of parking away from drivers, controlling the steering and brakes as the car parks itself.
Acknowledging that a driver remains the central player in road risk, CUPRA has also introduced as standard across its entire range a driver alert system that recognises tiredness by sensing the driver’s intervention on the steering wheel, and sounding an alert when it detects tiredness.
Such technology might have seemed far-fetched just a handful of years ago, but such is the relentless pace of progress that new features are now capturing the imagination. The optional travel assist, for example, combines adaptive cruise control, with lane-assist to take the stress out of driving on busy motorways, while the optional Car 2X gives a flavour of the future of connected driving.
“Vehicles connected by Car 2X can communicate with each other locally wirelessly and without the need for a mobile phone signal, informing the driver in advance about any incident on the road such as road works, an accident or a traffic jam, allowing them to plan accordingly,” adds Garrott.
Winter driving safety tips
- Make a pre-journey check of oil, coolant and screen wash.
- Check tyre pressures and tread depths.
- Check lights and fog lights are working.
- Ensure safety features are activated.
- Carry sunglasses to defend against the blinding glare of low winter sun.
- Check the weather forecast and try to avoid driving in snowy or icy conditions.
- Plan your journey ahead by identifying public charging sites along the route.
- Pack warm clothing, a torch and blankets should you get stranded.
- If there is snow, accelerate slowly, keep revs low and brake gently.
- Take advantage of a winter health check at your local retailer.

Masterminding the handover of BEVs and PHEVs
The cabins and cockpits of electric cars are unfamiliar places for drivers accustomed to petrol and diesel. So, when CUPRA hands over the keys to a new car, it places great emphasis on delivering a detailed, personalised process
The arrival of plug-in hybrids (PHEVs) and electric vehicles (EVs) has transformed new car handovers and, arguably, rejuvenated the relationship between company car drivers and dealerships.
What was once a rather impatient dance to snatch the keys and take the new car for a spin, has now become a detailed process to inform and educate drivers about life with a plug-in vehicle, including a host of technology that will not be familiar at first glance.
For Swansway Motor Group’s CUPRA dealership in Crewe, this meticulous handover process starts months before the driver first sits behind the wheel.
“We start the journey when we do a Vehicle Specification Check with the driver after receiving the initial order from the leasing company or fleet manager,” says Paul Richardson, Swansway group fleet sales manager.
“It’s a chance to make sure that the car the driver has ordered is the one they are expecting, and it’s also a chance to discuss the types of journeys the driver makes for business and for lifestyle, as well as to find out where they can charge the batteries.”
With benefit-in-kind (BIK) tax set at an irresistible 2% for the battery electric CUPRA Born, there’s a risk that some drivers might become ‘tax blind’ to their real motoring needs – especially in relation to range. If this is the case, the practicality of a PHEV, like the CUPRA Formentor, offers a much more practical solution while still minimising company car tax bills.
For most drivers, however, the 260-plus mile range of the Born is more than adequate, and the conversation is more focused on reassurance than precaution about the switch to battery power.
At this stage, months before their new cars arrive, drivers are also encouraged to download the CUPRA CONNECT app and start familiarising themselves with the changes involved in zero-emission motoring, a transition that requires a change of mindset, according to Sarah Eccles, Swansway’s fleet director.
She says: “You have to identify where you are going to recharge the car – potentially installing a wallbox if you have off-street parking at home – and learn to manage your journeys, using CUPRA CONNECT to control your charging, or Zap-Map to find public charge points on route.”
CUPRA CONNECT enables drivers to plug in their cars and then specify charging times so they can take advantage of off-peak energy tariffs or schedule charging to ensure the batteries are at maximum capacity immediately before a long journey. It also lets drivers check the state of charge in the batteries, without having to get behind the wheel.
And there are comfort features as well as convenience in the app. For example, drivers can pre-heat the seats and set the climate control before they get into the car. The app also provides the peace of mind of being able to remotely check that windows are closed and doors are locked.
CUPRA CONNECT is packed with practical information, too, about how to maximise range by optimising regenerative braking to recharge the batteries while driving. And it’s honest about the features that place more of a drain the batteries, such as climate control, if drivers need to eke out the last few miles of range to reach a charger.
During the build process, leasing companies can keep track of the order status via Leaselink, while Swanway’s local business development managers will keep smaller business customers informed of the delivery status.
“And, when we are arranging the delivery of the vehicle, we have another opportunity to make sure the driver is ready to receive an EV or PHEV, covering where they will charge and reminding them to download the app,” says Richardson.
Supplying customers nationwide for major leasing companies, such as ALD Automotive, Novuna Vehicle Solutions and Lex Autolease, Swansway makes sure that all of its delivery agents have Mastermind-like knowledge of the CUPRA models they are handing over.
“The delivery agents are an extension of us, CUPRA and the leasing company, so it’s vitally important that they do not leave the customer until the driver is 100% happy with the vehicle and how it operates,” says Richardson.
This is no longer a five-minute process running through the indicator or windscreen wiper stalks and fuel cap release, but an in-depth guided tour of the different charging cables for AC and DC chargers, the myriad data fields available on the central screen, and the innovative infotainment and safety features packed into these state-of-the-art cars.
Few company car drivers, for example, will have ever driven a car with an e-Boost button on the steering wheel to deliver an instant uplift in performance!
“We even offer to take drivers out on a mini test drive, giving them the choice of whether they or the delivery agent drives, to show how everything works, including how to release a charging cable from the car,” says Eccles.
Alongside the driver handbook, Swansway also hands over a print-out of the CUPRA CONNECT app functions and instructions, conscious that, even with multiple reminders, some drivers fail to act.
And, of course, for any driver who thinks of a question they would like to ask as the delivery agent disappears down the road, there’s the choice of calling Swansway or booking an appointment with CUPRA’s Virtual Showroom, an online resource with real people and physical CUPRA models at the other end of the video line – think a Zoom or Teams call – where drivers can ask a product expert to explain functions in forensic detail.
Why three is the magic number
By simplifying trim levels to just three options, CUPRA is making life easier for fleets delivering vehicles more quickly and efficiently than rivals
Aidan Whitwell, CUPRA product marketing manager
Aidan Whitwell, CUPRA product marketing manager
For fleet decision-makers trying to establish a company car choice list or drivers looking to choose their next car, vehicle trim levels can provide a confusing alphabetti spaghetti of acronyms and one-word descriptions. Is a GL better specified than an LS? Will a Dynamic be more richly equipped than an Excel? Does an Active have more, er, allure than an Allure?
And then there’s CUPRA, which offers a simple trim walk with V1, V2 and V3 and for their higher powered engines VZ1, VZ2 and VZ3.
“Having a simpler line-up, with a clear walk between the different trims makes it much easier for customers to understand,” says Aidan Whitwell, CUPRA product marketing manager.
“When customers are choosing a car, it can be a very complex piece of research, so we want to make it as easy as possible to understand our line-up.”
“Less complexity with our models at the factory means shorter lead times, which means we have good availability for both Born and Formentor, and will do for Leon V1 when manufacturing starts”
As a challenger brand in the premium sector, CUPRA has gone overboard with its equipment levels, making sure the appeal of its dramatic styling and dynamic performance doesn’t stop when a customer climbs into the driving seat. Perhaps the biggest challenge for buyers is scrolling through the generous specification levels of the V1 and puzzling what else a higher trim level could offer.
Study the equipment list of the Born V1 with a fine toothcomb, for example, and you will see how strong the specification is. The V2 trim builds on this with heated seats, tinted rear windows, a larger alloy wheel at 19” and an augmented reality head-up display.
Perhaps the most telling difference between the three levels to other motorists is the size of the wheels – the Born V1 rolls on 18-inch alloys, the V2 on 19-inch alloys and the V3 on 20-inch aerowheels, with options to upgrade further to glossy black and copper-detailed wheels as well as different metallic paints.
“We want to be offering customers the simplicity that our cars have everything you need, while still retaining the ability to personalise the cars,” says Whitwell.
“With the simple trim line-up across all CUPRA cars, it’s easy for fleet managers to put choice lists together and it helps company car drivers choose the car that meets their needs,” adds Whitwell. “We also get really positive feedback from leasing companies that our approach helps them to set their rentals.”
The steady progression from V1 to V2 and V3, which is mirrored on their performance cars with VZ1, VZ2 and VZ3, allows employers to feature the same model of CUPRA in different choice bands.
If this approach is winning support among fleet and business customers and their drivers, it’s also proving hugely successful for CUPRA internally, by enhancing the efficiency of the product planning process.
“Less complexity with our models at the factory means shorter lead times, which means we have good availability for both Born and Formentor” says Whitwell.
In an industry plagued by lengthy and unreliable delivery times, this quicker, simpler production schedule might prove to be the biggest win of all – interestingly, the simple trim level strategy started in the UK, and is now being adopted by CUPRA in other markets.
CUPRA racing

Redefining motorsport for a cleaner tomorrow
Motorsport is the backbone of any credible performance carmaker and CUPRA’s evolution from the renowned competition division SEAT Sport remains the core essence of the brand today.
It is, after all, built into the brand’s name: Cup Racing.
CUPRA officially replaced SEAT Sport in 2018, the same year that the brand’s high-performance road cars made their debut. The CUPRA Leon TCR continued as a force to be reckoned with on the track before being replaced by the CUPRA Leon Competición which entered the 2021 World Touring Car Cup.
To achieve higher aerodynamic efficiency, CUPRA relied on 3D printing technology to produce lighter components that would improve weight distribution, such as the steering wheel control module, air intakes and cooling intakes.
The CUPRA Leon Competición epitomises the contemporary character of the CUPRA brand and its racing DNA. Even before its competition debut, this innovative model set new standards in the world of motorsport. In late 2019, it became the first racing touring car to be made available for pre-order via an online platform.
For many, the racetrack is synonymous with the thunder of engines. But the future of racing isn’t about who’s got the biggest roar – it’s about who has got the best performance and innovation.
CUPRA Leon Competicion
CUPRA Leon Competicion
The CUPRA e-Racer was the first vehicle to fully comply with E-TCR (electric touring car racing) technical regulations and opens the door to a new type of racing, using fully electric vehicles.
Electrification and performance have always been at the core of CUPRA with the brand’s continual presence in Extreme E since its inception. The brand has also confirmed its entry into the 2023 Formula E championship, in partnership with ABT Sportline.
By transitioning from traditional formats to new platforms and partnerships that bring a fresh perspective to racing, while also being critical and not afraid of changing the way it sees and feels the future of competition, CUPRA Racing is leading a revolution.
E-Racer technology inspired a brand-new experience in the world of motorsport – the E-TCR series, the first ever electric, multi-brand touring car championship, which started in 2019.
CUPRA successfully defended both its FIA E-TCR eTouring Car World Cup titles, demonstrating how fast and reliable the CUPRA e-Racer is. It claimed the manufacturers’ title for a second year in a row and team pilot Adrien Tambay won the drivers’ title at his first attempt.
Adrien Tambay with the CUPRA e-Racer
Adrien Tambay with the CUPRA e-Racer
Building on the brand’s earlier rally successes, CUPRA took on one of the most gruelling terrains in the world when it joined the inaugural Extreme E season. The aim of Extreme E is to not only bring the thrill of racing to as wide an audience as possible, but to highlight the impact of climate change.
The competition for off-road electric SUVs takes teams to the most challenging locations across the globe: deserts, jungles, glaciers and oceans. CUPRA’s debut season culminated in a fifth-place finish overall.
For the 2022 season, CUPRA is competing with the new Tavascan XE; a reimagination of the previous year’s vehicle. The new vehicle is more sustainable and environmentally-focused than before. It comes equipped with 3D-printed parts to improve adaptability and make repairing the vehicle far easier and quicker during the heat of a race.
The all-electric off-road racing vehicle hints at the design language that will be seen on the future series production CUPRA Tavascan, the brand’s second 100% electric model, slated to reach Europe and overseas markets in 2024.
Extreme E highlights the impact of climate change
Extreme E highlights the impact of climate change


CUPRA Urban Rebel

A new era in urban mobility
We talk exclusively to the designers of CUPRA’s game-changing new compact EV
Alberto Torrecillas, exterior designer at CUPRA
Alberto Torrecillas, exterior designer at CUPRA
As CUPRA embarks on an exciting new journey into electrification, the Urban Rebel will take the brand far beyond its traditional boundaries and accelerate its growth into new segments.
The striking new model will be the most compact car in CUPRA’s line-up, while sharing key design features with the upcoming Tavascan and Terramar. Alongside the Born, these new models will ensure there is an electrified CUPRA to suit all requirements.
Unique to CUPRA, the Urban Rebel is driven by emotion and has been designed and developed for a more rebellious electric world.
When it launches in 2025, the Urban Rebel will offer a new take on urban mobility by fusing traditional CUPRA DNA with the latest technological advances in electrification and sustainability.
“This is the model that will democratise urban electric mobility,” says CUPRA CEO Wayne Griffiths. “We prove that electric cars don’t have to be boring. This will be the next generation’s entry into our range.”
For those that can’t wait to get behind the wheel of the new model, the CUPRA Urban Rebel Racing Concept is available in Forza Horizon 5.
Shown as a concept to demonstrate CUPRA’s vision, the car you see here represents 95% of what the production version should be – so it gives us a good idea of what to expect from the road-going version that is being developed.
Underpinning the new car is Volkswagen Group’s MEB-Small platform, which debuts in the Urban Rebel. Built specifically to overcome the challenges of electrifying a small car, it will form the foundation for a new line-up of models within the group.
Adopting a front-wheel drive configuration, MEB-Small can accommodate multiple powertrain options to balance capability, performance and affordability.
Staying true to CUPRA’s passion for high performance, the Urban Rebel will provide tantalising performance. With a power output of 226PS it will be able to accelerate from 0-62 mph in just 6.9 seconds.
The enjoyment doesn’t have to be short-lived, either, thanks to the expertise of CUPRA’s engineers and designers, the car will be capable of travelling up to 273 miles on a single charge and will feature rapid charging capability to get back on the road more quickly.
Breaking the rules
The Urban Rebel represents the future of CUPRA in terms of design language and has been developed with the next generation of CUPRA customer in mind.
Its eye-catching design creates desire at first glance and embodies the key styling features that will shape the CUPRA tribe of the future. This includes the signature three-triangles in the headlights, shark nose front and distinctive copper details.
Tasked with developing the Urban Rebel concept and the production version, Alberto Torrecillas, exterior designer at CUPRA, says: “We are a comparatively young brand and this is an opportunity to break the rules in the classical automotive world.
“We have designed the CUPRA Urban Rebel with 100% CUPRA DNA and we have introduced all of our values. The sportiness, the sophistication, the sustainability – all of these characteristics you will find in the Urban Rebel.”
The sharp lines enhance the Urban Rebel’s athletic stance, while the rear spoiler and diffuser hint at its sporty performance.
“Our mission in CUPRA is to create desire and when our customers see the car for first time we have to create the wow effect,” adds Torrecillas.
More technological, more sustainable
The Urban Rebel doesn’t just reflect a new styling direction for CUPRA, it also sets a new benchmark for manufacturing. Everything is designed with saving weight in mind. Therefore, components for both the exterior and interior utilise new 3D printed and 3D knitted manufacturing processes.
These innovations ensure the car remains light and nimble, with a long driving range, but also utilise recycled and renewable materials to minimise the environmental impact during production and use.
The Urban Rebel's angular design treatment is carried through to the interior, providing a minimalist, but striking, cabin environment that is dominated by a copper-coloured floating centre console.
A large, curved infotainment screen and digital instrument cluster deliver clear and concise information to the driver. The central display is angled towards the driver and the dashboard and door panels merge to surround the driver. The steering wheel, meanwhile, has game-controller-style buttons, to increase the car’s appeal among younger customers.
“We have created an interior that really puts the focus on the driver. For CUPRA, the centre will always be the driver,” explains David Jofré, head of interior design architecture at CUPRA.
The Urban Rebel can be tailored with a selection of drive modes, controlled via the new steering wheel. When CUPRA Mode is activated, the instrument cluster expands and places key information in the centre display while two previously hidden screens are used to provide additional information.
A new type of ambient lighting is also used in the Urban Rebel to provide enhanced interaction with the driver. It is integrated with the car’s safety systems and drive modes for a more immersive experience.
Jofré adds: “The Urban Rebel represents a change and evolution of the brand, but maintains the identity and core values of CUPRA – sportiness and sophistication.”
Missed our previous issues?
Issue 1
Interviews
National fleet manager Justin Costello
Area fleet managers Mark Penny and Jeremy Young
CUPRA exterior designer Alberto Torrecillas
Cars
Born EV
Formentor E-hybrid
Leon E-Hybrid
Tavascan
Issue 2
Interviews
Martin Gray, CUPRA's contract hire and leasing manager
Features
CUPRA virtual Showroom
The CUPRA Experience
Cars
Terramar
