While there are many things that can be measured and improved, one of the key metrics is accident frequency rate. In the world of fleet safety and risk management we try to steer away from the word ‘accident’. Although commonly used, the word implies that whatever happened couldn’t have been avoided, and good fleet operators will more commonly measure ‘incident’ rates.
Accident may be fine when referring to no-fault collisions – your driver may well not have been able to foresee or do anything about another road user behaving badly. However, any incident where you accept blame is, by definition, not an accident.
Whether it was caused by a vehicle failure, reckless driving, or even a simple lapse in driver concentration, the incident may well have been foreseeable and possibly avoided by better vehicle maintenance or more attentive driving – both of which are only improved through better management.
READ MORE: Measurement can help cut the incidence of incidents