“It’s clear from our experience that UK businesses operating fleets are facing increased pressure to evidence value and demonstrate accountability for both employee safety and fleet performance,” says FMG CEO John Catling.
"This is driving demand for greater collaboration and integration. Reactive fleet management needs to evolve into proactive data-driven fleet performance improvement.
“But while fleet is being asked to demonstrate its contribution to a company’s bottom line and key goals, there are some uncomfortable questions being asked about where the industry makes its money. The time has come for more transparency right across the supply chain.”
FMG is the UK’s only incident management and roadside services company committed to reducing the frequency and impact of incidents. Their industry experience, market intelligence and bespoke ingeniumTM technology helps them to identify and correct the causes of incidents and fleet inefficiencies.
Working with long-standing customers including blue chip clients such as GE Capital, SIG and Asda, major logistics providers like DHL, and public sector organisations including the Highways Agency and a number of police constabularies across two key service areas: fleet incident management and roadside repair and recovery management, FMG delivers bottom line benefits to its customers.
“Our business is evolving to capitalise on the opportunities we see in the market. These will come as a result of closer working relationships with clients who need to see more proof of the business benefits delivered by proactive fleet management. And so we’re dedicated to giving them that; by developing an offer focused on reducing risk to help clients deliver against their Duty of Care responsibilities, CSR policies and minimise the impact of incidents on their business and employees.
FMG has always been committed to driving up standards of professionalism right across the supply network by providing meaningful support and helping to build sustainable businesses. Every service innovation the company introduces is motivated by its aim to reduce the impact of incidents.
John continues: “Prevention is at the core of everything we do. By capturing better data, carrying out more informed analysis of this data, and encouraging a joined-up approach to incident and risk management, our model is changing the way fleet management is perceived at all levels; from the boardroom to the driving seat.
“Our Ingenium Insight technology can help us gather and interpret data from all of our clients’ fleet suppliers, so that issues and areas for improvement can be identified and recommendations made for practical solutions tailored to the needs of a specific business. Our clients see us as more than a supplier of world-class fleet support services. We’re a strategic partner, helping them take fleet management to another level.”
The company has also created a unique solution, Ingenium Dynamics, the UK’s first wholly integrated incident management and driver behaviour management system.
FMG works hard to improve its customers’ fleet performance, taking proactive responsibility for resolving fleet incidents quickly and cost effectively, while constantly looking for ways of preventing the incidents occurring in the first place.
John adds: “We’re determined to go further than the ‘day job’ and focus on removing recurring problems so they don’t happen again – for any of our clients.”