Fleet News

Insight: 10 ways to capture mileage

Case study: Mitie

Mitie is rolling out a mileage capture system to 2,000 of its company car drivers.

The system is part of Mitie’s fleet management software which is provided by Jaama. A further 250 drivers use Zenith’s mileage capture system (MyMiles) as they are on an Employee Car Ownership (ECO) scheme.

“MyMiles is used for the reconciliation of AMAPs (Approved Mileage Allowance Payments) to make our ECO scheme work,” says Justin Patterson, head of fleet management at Mitie.

“Jaama’s system is more generic and enables us to capture private and business mileage.”

Mitie has been using Jaama’s Key2 Vehicle Management software since 2009 and it was a “natural progression” to include the mileage capture portal, according to Patterson.

“Before we had a very manual process,” he says. “This has freed up time.”

The mileage capture system links into Mitie’s driver and vehicle databases and fuel card data.

Drivers access the system though a landing page on the company intranet and have a unique login and password.

They record the journey details and the reason for the trip.

Mitie did consider a postcode-to-postcode system, verified using Google Maps, but there was an additional cost. Instead an internal audit team and line managers carry out checks.

Patterson would like to move to drivers reimbursing the company at actual fuel cost rather than using Advisory Fuel Rates (AFRs).

“AFRs don’t drive good behaviour,” he says. “If they pay the actual cost of fuel it will be in their interests to buy fuel from the cheapest locations.

“But we need to get drivers used to the system first. We also need good transactional data from fuel cards.”

He thinks that telematics might be the “optimal” solution but “there is an expense to that” and it would be an “emotive subject” for company car drivers.

“There’s not one solution,” he says. “It depends on the culture of the company.”


Case study: Ceuta Healthcare

Ceuta Healthcare switched from spreadsheets to an audited mileage capture system from TMC two years ago.

“The drivers were concerned to start with because they thought it might be cumbersome,” says Helen Bolton, facilities manager at Ceuta Healthcare.

“But it has actually reduced their admin time.”

It has also cut administration for the company as the software includes postcode-to-postcode verification. Previously manual checks were carried out.

TMC manages all driver contact. “Its view is that we shouldn’t be burdened with drivers phoning us,” explains Bolton. “It’s a very attractive part of the contract.”

The other mileage capture systems which Bolton considered did not provide reporting on the trips.

Telematics was also ruled out.

“It doesn’t fit with the culture of our business and it would be difficult to implement,” she says.

TMC’s system has also enabled Ceuta Healthcare to switch from using Advisory Fuel Rates to drivers reimbursing the company for the actual cost of their private fuel.

Drivers who do not submit their mileage claims may have the full cost of the fuel deducted from their salary.

Leave a comment for your chance to win £20 of John Lewis vouchers.

Every issue of Fleet News the editor picks his favourite comment from the past two weeks – get involved for your chance to appear in print and win!

Comment as guest

Login  /  Register


  • Alastair kendrick - 26/02/2013 20:06

    What evidence is there of more HMRC activity and increased charges of penalties.? I am an employment tax specialist who spends his day dealing with issues. Of this sort and also a ex inspector of taxes and I see no increased activity in this area. I really feel this is being suggested by the mileage capture industry. It is of course to ensure robust systems are in existence. In experience this means tightening the controls through the existing expenses system without starting with new systems

    Reply as guest

    Login  /  Register
  • Proof - 28/02/2013 07:48

    Alastair, up until a year ago our business came from telesales and word of month. But over the last year we have had 71 new customers on the back of a HMRC audit and the first thing they looked at was Mileage records. If this does not say what the above does......
    "low hanging fruit" HMRC's words (Quote)

    Reply as guest

    Login  /  Register
  • 3 of the big 4 can confirm this - 28/02/2013 09:00

    They have also seen this over the last 12 months

    Reply as guest

    Login  /  Register
    • Alastair kendrick - 04/03/2013 07:57

      Whilst it is important that employers have proper controls in p lace and at the time of an HMRC inspection this will be reviewed it is not the case that this is an area of specific attention by HMRC. It does not feature in their list of compliance projects or indeed I n their list of issues checked at a compliance fruit. I accept the low lying fruit point

      HMRC carry out a significant number of employer compliance reviews and the % in which mileage capture is highlighted is still low. In many instances HMRC will not even if records are poor seek a financial settlement in this regard.

      It seems this being marketed well by certain organisations (including big 4) and employers need to not run scared but ensure they have robust controls in place ideally in their expenses systems

      Reply as guest

      Login  /  Register
  • John Cooley - 18/12/2014 17:19

    very useful especially with dongle but no mention of integration with account software such as SAP

    Reply as guest

    Login  /  Register
Compare costs of your company cars

Looking to acquire new vehicles? Check how much they'll cost to run with our Car Running Cost calculator.

What is your BIK car tax liability?

The Fleet News car tax calculator lets you work out tax costs for both employer and employee