Who are we... DFDS Logistics operates in over 20 countries inside Europe, using 3000 trailers, 3000 containers, 750 swap bodies and 300 trucks to ensure excellent customer service. People matter and we continuously seek to attract, develop and retain employees to enforce our position as an industry leader.
The Role... Responsible for the control of the transport operation, ensuring the delivery of a high quality and cost-efficient service to customers. To plan, co-ordinate, manage, review and report upon the work activities of the team to ensure we meet the expectations of our employees and customers. At Lowestoft, we work on behalf of a major Frozen food retailer with close links to other DFDS sites and contracts based throughout the UK. Our aim is for a high performing team who deliver great service to our customers in the most cost-effective solution possible.
Key Responsibilities & Requirements....
Ability to effectively and continuously manage all transport activities based to and from the Lowestoft site.
Drive improvement towards delivering a first-class service to our customers, ensuring all deliveries and collections are on time.
Ensure all operational movements are completed professionally, on time and to the customers satisfaction - monitored through robust KPI's
Ensure drivers are compliant to all legal working directives and the Health & Safety of our employees and the customers employees is always maintained to a high standard.
Actively build and develop relationships with our customer.
Work closely with the drivers, planning, warehouse & outlying depots to co-ordinate the transport operation.
To undertake relevant training as appropriate.
Ensure we are briefing and debriefing our drivers.
Ensure all IT systems are kept up to date for tracking and invoicing
Adhere to all relevant policies, operating procedures, and standards at all times.
Always work with due care and attention to ensure the personal safety of yourself and others.
Lead staff meetings and training sessions as required.
Carry out any other role or task that is commensurate with the spirit and purpose of this job description.
Key Skills & Qualifications Required....
Dynamic and able to work in a fast-paced operation.
Able to remain calm under pressure.
Works well in a team environment.
Adaptable and Flexible.
Leads by example.
Well organized with the ability to prioritize tasks.
Competent in Excel & Word.
Good communication skills.
Good problem-solving skills.
Has experience with working alongside customers.
Interested... If you have previous similar experience and a passion and drive for success in a fast-paced deadline driven environment please submit your CV in English to (url removed) to apply for this position. Please be aware we will review CVs as they come in
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