Fleet News

'Drivers put at risk' by use of unauthorised repairers

FLEET managers are putting drivers at risk and denting residual values by allowing non-authorised bodyshops to carry out accident repairs, according to British Car Contracts. BCC says a worrying trend has emerged, with fleet managers attempting to cut costs by having vehicles repaired outside dealer networks and officially approved bodyshops. It warns that some of the bodyshops used may fail to meet the standards required by manufacturers, with safety implications for drivers.

David Boughton, operations manager at BCC, said: 'Due to the desire of fleet managers to reduce vehicle running costs there is evidence that some companies are making cost savings which compromise safety. Many non-franchised dealers and bodyshops used for repairs do not have the correct equipment and training and, even more importantly, use components and materials that do not meet the required British Standard safety specification.'

Boughton said there were also financial implications to be considered. While it may not show up on a logbook and there is no obligation for repairs to be noted on a car's service history, he said inferior repair work would invariably be noticed at the point of disposal.

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