With the new service, customers will have their fleet monitored for them by an out-of-hours operation when they are not using the system. If a vehicle triggers an alarm or goes off course, the monitoring team can ring the customer with a warning and to take advice.
Edward Belgeonne, managing director of Orchid's owner, Global Telematics, a joint venture between Racal and European Telecom, said: 'The customers can hand over monitoring to us at any time they want. If there is a problem or someone tampers with a machine, the customer can be contacted. It has been created as part of Orchid's continuing service enhancement programme and offers an unsurpassed degree of security.'