A NEWLY formed national network for independent windscreen replacement firms has lambasted its national and international rivals for falling standards.

Autoscreen Network says it can offer a choice and standard of service that larger firms are not providing. Operations director John Grace claimed: 'The national companies are becoming overloaded and complacent with their business, and customer service standards are falling.'

It is introducing a certification process in an attempt to enforce high standards, and has undertaken to guarantee all work done.

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