The British Red Cross has appointed Willis Group's Motor Initiatives team to provide accident and risk management to support its fleet of 600 vehicles as a way of cutting running costs.
Willis hopes the move will help it develop a bespoke package for fleets in the charity sector.
The Red Cross has a fleet of ambulances and vans operating across the UK, and has on average one accident a month. It says its volunteer drivers need support and access to specialist bodyshops and repairers.
Previously, the charity's accident management was handled by its insurance company. But in a bid to improve fleet efficiency, the charity reviewed its accident management policy.
Willis's Drive programme will aim to keep vehicle downtime to a minimum and provide a dedicated call centre for drivers.
Andrew Napier, British Red Cross legal and insurance manager, said that aside from cost, the deciding factors were simplicity and support.
'We wanted a simple system for our people to use. It is not their job to be drivers, although they are all very well equipped. But we are anxious to provide them with support in case they do have an accident,' he said.
'Now we have a system where our drivers can just ring up and someone else takes over the responsibility of getting the vehicle back on the road.'