Information Technology and E-Commerce Made Simple
January 29 2002
Gaydon Heritage Centre
9.00am - Introduction: Mark Cowling, chief economist, CAP Network
A brief history of e-commerce in the motor industry examining the pros and cons of using the internet.
Why the fleet industry should not fear the internet.
Where we are now – including case studies and where we are heading.
9.10am – Scene setting: Gordon Whitehead, futurologist, BT
The history of the internet and e-commerce, what has been achieved to date and how much difference this has made.
How much further we have to go and how much difference this will make.
Meeting the challenge of e-commerce and the first steps to 'e-nabling' your business.
Session One – Company car acquisition – what are the options?
9.40am – Buying a car via an automated process: Mike Embleton, corporate sales manager, Audi UK
How systems work, why Audi has invested in the system and why fleet customers should use it – what are the advantages?
Where will Audi take this system in the future and what difference will it make?
10.00am – Leasing cars online: Tom Stephenson, joint managing director, Tusker Direct
How Tusker uses online trading to deliver value for its corporate customers.
What does the future hold – new innovations
10.20am – Using the internet to communicate with drivers and control fleet costs: Janet Entwistle, general manager, BT Fleet Partners
What's on BT's company car intranet site and how it works.
How well used it is and what drives that use.
How much time it has saved the fleet department.
How to build your own site – what to include and what to watch out for.
Which other online systems does BT use and how much time/cost do they save.
Which online fleet management systems BT will make use of in the future.
10.40am – Q&A
11.00am – Break
Session Two – The internet – using technology to manage your fleet more efficiently
11.15am – Booking and invoicing online. Why should you? Simon English, director, Kwik-Fit Fleet
A guided tour of Kwik-Fit's system. What the motivation was for investing in an online system.
Why should fleet customers book online and what are the time/cost savings?
How does it give fleet customers greater control or improve reporting?
What does the future hold and which new innovations will we see?
11.35am – Fuel – huge cost, huge paperwork. How to make it easier. Speaker: Roger Bazley, ARVAL PHH sales manager.
How do management systems help fleet managers and their drivers organise their use of fuel for private and business mileage in the wake of the tax changes?
Security and reliability concerns. Is it safe to trade online and will it the internet crash at critical times?
What will the market look like by 2004?
11.55am – Why e-trading will drive fleet management in the future. Jason Francis, managing director Car Fleet Control
How to achieve cost savings in a more competitive arena with more demanding customers expecting better service and more control.
Taking costs out of the supply chain and eliminating the paperchase.
Minimising duplication of administration tasks.
How Car Fleet Control makes the internet work for itself and its clients.
How CFC will evolve its internet proposition over the next three years.
12.30-2.00pm Lunch and networking
Session Three – Method and options for disposing of company vehicles
2.00pm – In-house remarketing for large fleets: Jeremy Martin, director, Motability
An overview of MFL's in-house remarketing operation and the role of the internet within it.
The internet as a stock control/locator mechanism and an avenue to the used market.
How the internet can improve residual values on disposal.
How the internet gives the disposal manager more control of the remarketing process.
How the internet can help minimise the fleet's exposure to fluctuations in the used market.
2.20pm – The internet and its impact on vehicle remarketing: Mike Pilkington, sales and marketing director, GRS
Has the internet revolutionised vehicle remarketing for manufacturers and fleets?
The dangers of internet vehicle remarketing.
How to get the best out of the internet today as a route to market.
The internet's role in the future.
2.40pm – Selling direct via the web: Rob Barr, BCA Europe
The history of online auctions.
How user friendly is the technology, how reliable and how secure?
How selling online improves residual values.
How selling online cuts the costs of remarketing for clients
Differences in the profile/characteristics of online customers and those who prefer traditional auctions.
How BCA will evolve its internet proposition over the next three years.
3.00pm – An online vision for the future – 10 years out. Christopher Macgowan, chief executive, SMMT
A broad-brush vision of how the transport infrastructure will look in this decade.
How we will use in-car online information systems and telematics to plan trips, avoid traffic jams, check flight departure times and rail connections.
What this will mean for the key players in the market.
How are service companies going to compete offline when drivers will be able to buy goods and services from the driver's seat without touching their phone?
An insight into what manufacturers are doing.
3.20pm – Summing up – Mark Cowling, chief economist, CAP Network
An overview of the key points covered during the day.
4pm - Networking
Tickets for the event are available at a discounted rate of £49 + VAT (normal price £70) until January 18. For details, call 01733 468123 or email Sandra Evitt (email@example.com) by clicking here.