Fleet News

NDOffice aims at small transport companies

A NEW web-based job management system has been launched for small courier and transport companies.

Called NDOffice, users can enter jobs, give quotes, send electronic invoices and automatically record proof of delivery (POD) from any computer with access to the internet.

It is part of a range of NetDespatch hosted software available free to transport companies through the internet. Services for NDOffice are charged at 15p per booking, so the system's users 'pay as they go'.

Becky Clark, director of business development at NetDespatch, said: 'There is no need to invest in any new computers and specialist IT staff are not needed as the system runs securely on servers managed by us.'

The job booking system's facilities include electronic address book, postcode look-up and e-mail alerts for both collection and delivery.

Clark said: 'It also provides instant online quotations, extensive reporting, automatic POD e-mails and a download to spreadsheet facility. The web booking and other forms can be customised to match any existing corporate identity.'

NDOffice enables companies to offer their customers facilities to book and track over the internet.

Clark said: 'This allows smaller companies to offer a higher level of service, with the added benefit of increased accuracy, reduced errors and fewer complaints. It doesn't matter if you have one job a day or a thousand, the service is just there to use when you need it. Those without a computerised despatch system will benefit the most, as NDOffice will give all the benefits of a system without having to buy one, and of course you can offer customers a free web booking service.'

The company recognises that many smaller transport companies have accounts software and it says NDOffice is designed to allow easy transfer of jobs or invoices into packages such as Sage.

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