June/July 2001: Renault is planning to open an international network of business centres for fleet vehicle operators.
Company executives have identified more than 530 locations across Europe and South America where specific services will be offered to make life easier for firms using cars and light commercial vehicles supplied by the French company.
Due to come into operation early next year, the network forms part of ambitious plans to develop global sales following the company's alliance with Nissan.
Each centre will carry specific signing in line with the national network name for the programme, which is thought to involve independent dealers as well as company-owned sites.
'We have pinpointed sites in territories where we think there is high potential for fleet and van sales. The next step is to make arrangements for the provision of a range of services that are specially tailored to meet the needs of all business customers, whether they be small or major fleet accounts,' LCV director Patrick Le Melier said.
Sited in 18 countries, the centres will carry a wide range of products and will be staffed by qualified teams of specialists. New and used vehicles will be offered with financing packages and service contracts for outright purchase, contract hire or rental.
Vehicles needing servicing work will be collected and delivered, servicing hours will be tailored to local requirements and courtesy vehicles will be provided.
'The aim is to provide a single point of contact where fleet customers get simply the best attention,' said Le Melier.