Fleet News

CFC targets small fleets with email-based package

CFC Solutions has launched a ground-breaking new software service for sub-50 vehicle fleets that allows drivers to update vital information through email.

The new FleetOutlook package, which operates as part of Microsoft Outlook, aims to tackle the problems that have made it difficult in the past to convince operators of smaller fleets about the benefits of fleet management software, the firm says.

FleetOutlook automates the vast majority of everyday fleet management tasks and uses email to directly link drivers to the software's database.

Through their PC or other e-mail devices such laptop PCs, mobile phones or personal digital assistants, drivers can send structured emails to the fleet operator covering common fleet related items such as expenses, maintenance, vehicle allocations, accidents or changes to personal details.

The password-protected email is then automatically validated and stored in the central FleetOutlook database.

If action is required of the fleet operator, a task is immediately created in the fleet operator's Microsoft Outlook folder. The software will then guide the user through resolving the issue.

Jason Francis, managing director of cfc solutions, said: 'In smaller companies, the fleet is usually not the responsibility of a dedicated fleet manager but is one of a few areas looked after by the facilities manager, the accountant, or even the managing director's secretary.

'With FleetOutlook we have come up with an approach where the software only intrudes into the fleet manager's daily work life when the fleet requires attention.

'By using Microsoft Outlook, it does this in an environment that is already familiar to the user and provides a ready-made tool for communicating with drivers.'

For example, if a vehicle requires a scheduled service an e-mail automatically appears in the fleet manager's inbox or, depending upon the user's preference, can be sent straight to the driver telling them which vehicle needs maintenance, where it is usually serviced and with all necessary contact details included.

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