Fleet News

Arval's small fleet focus

FLEETS with less than 150 vehicles are being targeted with the launch of a new offering from Arval PHH.

The new subsidiary, called the Business Customer Division, will replace its current small business arm, KeyFleets, and will be operational by January next year.

Clive Forsythe, managing director of the division, said: 'Our over-riding priority is to improve the service levels provided to customers. These developments will mean that we respond to customers' enquiries more quickly and effectively than ever before.'

Arval PHH is to create two new support centres as a result of the new division, located at Balsall Common, Coventry and Swindon.

The Business Customer Division will continue to provide local field-based sales and account management support through its core offices at Balsall Common, Man- chester and Swindon.

Forsythe added: 'During 2003 we have been working to improve our operational efficiency in order to provide a better service to our customers. Our customers will continue to enjoy dedicated points of contact within our organisation as we look to build on these long-standing relationships.'

Vincent St Claire, who headed up KeyFleets, is now heading up the firm's fleet division.

  • Subscribe to Fleet News.
  • Leave a comment for your chance to win £20 of John Lewis vouchers.

    Every issue of Fleet News the editor picks his favourite comment from the past two weeks – get involved for your chance to appear in print and win!

    Login to comment

    Comments

    No comments have been made yet.

    Compare costs of your company cars

    Looking to acquire new vehicles? Check how much they'll cost to run with our Car Running Cost calculator.

    What is your BIK car tax liability?

    The Fleet News car tax calculator lets you work out tax costs for both employer and employee