Fleet News

Tracking option for LeasePlan customers

LEASEPLAN customers can now track the progress of vehicles throughout the servicing process following a deal with All Fleet Services.

The contract was secured following a successful three-month pilot scheme with the new company last autumn and also ensures LeasePlan saves money through greater used of its preferred dealer network.

All Fleet Services was set up by former FTM Tyrefit staff David Scobie and Geoff Leake, and is focused on call centre solutions as its core business. Terry Cripps, head of operations support at LeasePlan, said: 'We are in no doubt we have chosen the right partner to manage the process.

'All Fleet's tracking facilities provide us with a distinct advantage in ensuring our customers remain fully appraised of service progress from the point their vehicle is collected through to the time it is returned to them.'

All Fleet Services has teamed up with software specialist Cam-Systems to write and develop bespoke software to meet the specific requirements of customers, and uses epyx 1Link service platform to make the bookings for LeasePlan.

Leake, All Fleet Services sales director, said: 'The cost savings to the fleet are significantly greater than the cost of providing good service. We are optimistic that LeasePlan is the first of many to take advantage of our innovative service booking programme.'

  • Subscribe to Fleet News.
  • Get the news delivered to your desktop
  • Leave a comment for your chance to win £20 of John Lewis vouchers.

    Every issue of Fleet News the editor picks his favourite comment from the past two weeks – get involved for your chance to appear in print and win!

    Login to comment


    No comments have been made yet.

    Compare costs of your company cars

    Looking to acquire new vehicles? Check how much they'll cost to run with our Car Running Cost calculator.

    What is your BIK car tax liability?

    The Fleet News car tax calculator lets you work out tax costs for both employer and employee