Fleet News

Key to sales success is body language

FLEET sales staff are being warned they could lose contracts because of tell-tale signs in their body language.

Research has shown that customers of sales staff rate body language as the second most important factor at 30%, second only to the way the sales pitch is spoken, at 50%. Visual aids were third most important, according to 18% of respondents, followed by content (8%).

  • Corporate Inspiration, the group that highlighted the research, is running a series of workshops on presentation skills. Contact 01625 540078.

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