Fleet News

Fleet management switch

In another development, following a six-month tender process, communications giant BT, one of Aon's former clients, has switched the accident management of its fleet to insurance claims group WNS Assistance, formerly known as Town & Country Assistance.

WNS Assistance now provides an accident management programme, uninsured loss recovery and third-party claims handling for BT's 45,000-strong fleet.

As part of the deal, BT will have access to WNS Assistance's online claims monitoring service. It is also introducing a new downtime management software system.

Janet Entwistle, general manager of BT Fleet, said: 'We are looking to have a relationship with WNS built on trust, teamwork and support. We aim to constantly improve our motor risk management record and deliver the best possible to our customers.'

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