Fleet News

Fleet careers: How are you settling in?

KEITH Doughty, national sales manager, Lexus Financial Services.

Which skills have you used most over the past six months?
Fact finding and analysis for benchmarking us and our products. I have also listened to feedback from our centre network and field teams. This has enabled us to challenge ourselves to change what we offer and how we operate as a business.

What projects are you working on at the moment?
Adapting field working practices to maximise our effectiveness in providing support for the Lexus Centre network. We are also completing a further review of our product offering to ensure it meets the needs of a rapidly changing marketplace.

What is the best part about being national sales manager? Being able to put into place some of what I learned while working on a global best practices project prior to my appointment at Lexus Financial Services earlier this year. Can you sum up the motor industry in three words? Challenging, evolving, dynamic.

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