I joined in 1981 as PA to a senior director. When the director subsequently left, I tried my hand at credit control and facilities management and fleet was passed to me in 1993 because I was interested in cars. My background is actually in property.
What is the most interesting part about the fleet industry?
Watching vehicles and products evolve as market requirements change and separating fact from fiction when legislation is set to change and suppliers move in to corner new market share. Also, adapting to changing trends in ways that are cost-effective yet suitable for our business needs, while trying to keep a consistent policy, is a key part.
What qualities do you need to be a fleet manager?
Common sense, lateral thinking, diplomacy, cynicism and the ability to think like both those two famous opposites, the HR director and the finance director.
What is your favourite book?
The Shell Seekers, by Rosamunde Pilcher.