Excellence and best practice in the leasing industry were rewarded with two major awards during the FN50 dinner.

The FN50 Customer Service Award recognises the backroom staff that are the foundation for success.

This year’s winner was Louise Ricketts, a senior customer services executive at Lloyds TSB Autolease.

Louise Ricketts, senior customer services executive at Lloyds TSB Autolease receives the FN50 Customer Service Award from Fleet News' editor Martyn Moore