PETER Gluckstein, CRM development manager, Mondial

  • How does your new role compare to your previous one?

    I was MD of my own company before, so it’s hugely different – whereas previously new business was one of many parts of my role, now it’s my sole focus.

  • What is your career background?

    Varied. I was an actor for 12 years, and later had the opportunity to start my own business.

  • What has been your greatest achievement to date?

    Building and then selling the aforementioned contact centre business.

  • Do you have any career regrets?

    No – life’s too short.

  • What’s the funniest/strangest thing you have seen at work? Most of the incidents involve colleagues and clients and too much fun at various industry events which should probably stay in-house.

  • What is your career plan? I’m only just settling in here so am enjoying helping Mondial to help our clients to help their customers. After that, I’ll worry about my career.