It will use expert advice, analysis and direct case study examples to tackle a range of important areas, such as explaining in simple terms just how contract hire works, to looking suppliers in the market and what services they offer.
Details of chapters are provided below and we are inviting comments from the industry which are relevant to these individual headings.
In addition, there are sponsorship and advertising opportunities available.
For editorial comments, email email@example.com or call 01733 468307
For information on advertising and sponsorship, call Niki Lancaster on 01733 468345
FLEET NEWS GUIDE TO CONTRACT HIRE
Author: John Maslen
How are companies currently funding their fleets? We take an in-depth look at the market in key areas to see which funding methods companies prefer, ranging from contract hire to outright purchase.
What should a fleet manager consider when choosing a leasing company? Is there a recommended process for choosing suppliers? How can you ensure your specialist needs are met? Includes a review of the changing market, covering some of the largest and smallest suppliers in the FN50.
With effective management, a broker can actually add value to the fleet supply chain. However, fleets need to ensure that brokers meet the same standards they set down for leasing companies when dealing directly.
Technology is changing the way contract hire and leasing companies provide their services. What hi-tech support should fleet managers be looking out for when choosing a leasing supplier?
Customer service is all about the people behind the brand. So what level of commitment must a company show to meet the needs of its customers. Using examples from the Fleet News Charter for Fleet Suppliers and the FN50 Customer Service Award, we highlight how far leasing companies can go for their customers.
Price isn’t everything when it comes to leasing, but that doesn’t mean it can be ignored. So how can a fleet operator ensure they are getting the best value for money from their leasing supplier? As we reveal, the price paid for a vehicle can vary significantly from supplier to supplier. Pricing benchmark services, such as The Cost, offer a starting point, but only close management can ensure permanently low costs.
In-depth research has revealed what fleet operators really think of their supplier. We provide the fleet view on whether leasing companies are winning or losing in the battle to keep customers happy.
One of the most important tests of a leasing company is how it deals with third-party suppliers. After all, garages and fast-fit companies will be the face of the company’s service to company car drivers. So how should leasing firms deal with dealer and how can customers ensure service is up to scratch before signing on the dotted line?
One of the biggest causes of rows between leasing companies and customers is damage recharges when a vehicle is returned. We look at how to avoid unexpected costs.
Congestion charging fines are still a big problem for leasing suppliers, but will the recent expansion of the zone make the problem worse, or are drivers starting to learn the costly lesson of not paying the charge?
A number of legislative challenges could affect the contract hire market in the future. We look at the key issues that could have an impact and how it might change fleet operators’ plans.