Have you – or any of your drivers – ordered a company car and not got what you ordered?

Did it arrive with the wrong colour and trim combination? Or the wrong wheels?

With the ever-growing range of colour, trim, options and technical specifications available, the chances of errors creeping into vehicle configurations is greater than it has ever been.

While this is a recognised problem for fleet and lease vehicle providers, what’s the impact on the end user - the disappointed driver?

Fleet News, in conjunction with CAP, wants to hear from anyone who has not received the exact new vehicle they were expecting.

Please tell us a little more about your experience by emailing fleetnews@emap.com.